Returns & Exchanges

We want you to love your ElevateFit gear. If something isn’t right, you can return your order within 30 days.

Return requirements:

• Item must be unused

• Item must be in original packaging

• Proof of purchase required

To start a return, email us at support@elevatefit.co.uk with your order number.
Once approved, you’ll receive instructions on how to send your item back.
Refunds are processed within 3–5 working days after we receive your return.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photo or video proof.
We will replace the item at no cost to you.

Non-returnable Items

For hygiene and safety reasons, we cannot accept returns of used lifting accessories.

Return Shipping

Buyers are responsible for return shipping costs unless the item is faulty or incorrect.